MTN Uganda & Airtel Uganda third party

Important Notice: Third-Party System Incident in Uganda

Dear Onafriq partners, stakeholders, friends, and family,

You may have seen the joint statement issued by MTN Uganda and Airtel Uganda informing the public of a third-party systems incident which has impacted domestic mobile money services and bank-to-mobile money transactions. The issue is with a local aggregator to which neither the Onafriq Hub nor the Beyonic platform is connected. We want to reassure you that no fraudulent transactions were processed or attempted to process through the Onafriq Hub or the Beyonic platform.

Assurance on Security and Monitoring

All Onafriq and Beyonic connections with MTN and Airtel in Uganda are through secure direct site-to-site IPSec VPN connections. All transactions are secured against external threats and monitored in real-time 24/7. However, we remain vigilant and in close communication with the affected partners. We will update you on any developments that may have a direct impact on your service.

Contact Information

If you have any further questions on this issue, you can contact our CEO, Dare Okoudjou.

The Onafriq team